Services
We offer a coordinated and interconnected set of managed services to implement Business to Business and Business to Consumer communication processes.
Customer trust is built every day through transparent choices, reliable processes, and a constant commitment to excellence.
That is why we adopt the highest international standards in terms of quality, information security, environmental sustainability, and ethical responsibility.
The numerous certifications we have obtained testify to our concrete commitment to continuously improving our processes and offering solutions that meet our customers’ needs in a safe, sustainable, and efficient manner.
Our Integrated Management System (IMS) consolidates the requirements of all our certifications into a single, coherent and synergistic framework and is a pillar of our long-term vision.
This allows us not only to reduce complexity and simplify bureaucracy, but also to improve communication, streamline controls and promote a culture of continuous improvement throughout the organization.
From quality management to data protection, business continuity to responsible printing, our IMS is designed to align with our unified certification scope, ensuring that all processes, from service design to delivery, are managed with a consistent approach.
The goal is to maximize effectiveness, minimize risks, and strengthen our commitment to excellence. This is how we maintain our commitment to international standards and create a solid foundation for more efficient and sustainable future growth.
Furthermore, confirming our adoption of the highest quality and security standards, we are present in the AgID storage services marketplace with the eGlue Secure Docs service, in the ACN digital infrastructure and Cloud Services catalog with the eGlue Trusted Docs service, and in the Register of Communication Operators (ROC) with the SMS sending service (resolution no. 12/23/CIR).
eGlue has set itself objectives to maintain a high level of quality in its production processes for both printing and digital production. The Quality Management System provides for continuous checks to ensure high production standards and customer satisfaction.
eGlue’s mission includes respect for and protection of the environment, as well as the continuous improvement of the use of paper and energy resources for sustainability objectives.
eGlue is committed to preserving its ability to deliver products and services within pre-established timeframes, even in adverse circumstances. For this reason, we identify potential threats, such as natural disasters, cyber incidents, attacks, or other crises, and maintain continuity plans that we review periodically.
eGlue considers information security to be fundamental, and for this reason, it regulates its management with a risk-based approach, identifying and assessing threats and vulnerabilities. The goal of ensuring the availability, integrity, and confidentiality of information is pursued through the continuous application of actions and controls to increase its level of security.
eGlue has extended its ISO 27001 certification to personal data to guarantee its customers comprehensive protection of the infrastructure that processes their data on a daily basis. Go to certification
eGlue has extended its ISO 27001 certification to include the management of cloud environments, which are becoming increasingly common in the provision of digital services. eGlue has also included the clouds used by its suppliers and third parties within its scope of responsibility.
eGlue has adopted a governance system linked to the prevention of corruption based on ISO 37001 and the control model relating to Legislative Decree 231/01. The combination of these two standards serves to ensure transparency and control throughout the supply chain.
eGlue is aware of the impact that its printing activities have on the environment, which is why it is committed to ensuring the exclusive use of FSC-certified paper, sourced from forests that are managed correctly and responsibly.
eGlue pays close attention to its production processes and the materials and substances it uses, with the aim of constantly and progressively reducing the environmental impact of its printing activities.
Discover how we can help you
Discover more
Consulting
We support companies in defining, implementing, and improving their digital, technological, and organizational strategies.