European Accessibility Act: eGlue and Digital Inclusion
The European Accessibility Act Directive, passed at European level, stipulates that digital products and services (from websites to mobile apps, from PDF documents to e-commerce portals, to banking and insurance services) must be fully accessible to all people, including those with disabilities.
The goal is to ensure a more inclusive internal market for all, so starting June 28, 2025, all companies, except microenterprises, are required to market accessible products.
Websites, e-commerce, apps, banking services, and digital documents will therefore also need to be accessible to people with disabilities: this represents a significant turning point for digital inclusion in Italy, as 13 million people live with a disability, 3 million of whom are severely disabled. Data that cannot be ignored and that impose a concrete responsibility for all companies.
At eGlue, we have developed three services designed to accompany our customers on a process of adjustment that combines regulatory compliance and attention to the user experience in terms of UX and UI.
- Accessibility Assessment
Evaluation of the compliance of digital documents with current accessibility regulations and, based on the analysis, definition of necessary corrective actions. - Document Redesign
Redefining digital documents based on the critical issues that have emerged, with particular attention to structure, content hierarchy, and visual and semantic accessibility. - Implementation & Remediation
Production or technical adaptation of documents in an accessible perspective with remediation of existing documents and native development of PDF/UA.
Each country adopts different rules and standards to make digital services accessible to all, but there is a common thread connecting them: inclusion.
Furthermore, accessibility is a strategic investment, capable of generating concrete value for companies:
– Strengthens brand reputation, positioning them as ethically responsible and sensitive to the needs of all users, without discrimination
– Improves customer experience, promoting loyalty among all users
– Broadens the target by intercepting previously overlooked market segments
– It allows you to gain a competitive advantage over companies that are reluctant to change.
At eGlue, we support companies in designing and transforming their digital services to make them accessible, compliant, and truly user-friendly. Because inclusion is not just a duty, it is an opportunity to grow better.
